Privacy Policy
Your health information is private and secure. Learn how we protect your data and respect your privacy.
Last updated: April 2025
Information We Collect
Health Profile Information
Cancer type, stage, biomarkers, treatment history, and other medical information you provide to help match you with relevant clinical trials.
Contact Information
Name, email address, and location information for platform functionality.
Trial Experience Data
Ratings, free-text feedback, and survey responses you voluntarily submit through the trial tracker, including check-ins and exit surveys about your clinical trial experience.
How We Protect Your Data
- • All data is encrypted in transit and at rest using industry-standard encryption
- • Your information is stored securely in Canada with strict access controls
- • We never sell or share your personally identifiable health information with third parties
- • Only authorized personnel have access to your data for platform operations
- • Regular security audits ensure the highest protection standards
How We Use Your Information
Clinical Trial Information
We use your health profile to identify clinical trials that may be relevant to your condition and treatment history.
Platform Improvement
Aggregated, anonymized data helps us improve our platform features.
Patient Experience Reviews
If you voluntarily submit a review of your clinical trial experience, we de-identify your submission by removing your name, contact information, and other identifying details. De-identified reviews may be displayed to other users of the platform to help them make informed decisions about clinical trials. You may request removal of your reviews at any time by contacting us.
De-identified Data and Partner Sharing
Second Look may create de-identified and/or aggregated datasets from patient experience data, including trial reviews, ratings, and survey responses. These datasets have all personally identifying information removed and cannot reasonably be linked back to individual users.
De-identified and aggregated data may be:
- • Shared with research partners, non-profit organizations, and other third parties to advance cancer research and improve patient outcomes
- • Used for commercial purposes, such as aggregate reports, insights products, or data licensing
- • Published in research findings or industry reports
Your personally identifiable health information — including your name, contact details, and specific health profile — is never sold or shared with third parties.
Your Rights and Control
You Have Full Control
- • View and update your profile information at any time
- • Delete your account and all associated data
Contact Us About Privacy
If you have questions about this Privacy Policy or how we handle your data:
General Support: support@secondlookcancer.com